Patient Care

On the Shands Jacksonville campus, the Department of Emergency Medicine is divided into various treatment areas according to acuity, age and chief complaint.

Trauma Center
Our facility houses a Level I Trauma Center and aeromedical rescue unit, TraumaOne, which serves all of Northeast Florida and Southern Georgia. The trauma team consists of trauma/critical care surgeons, general surgeons and emergency medicine physicians.

Intensive Care Unit (ICU-ED)
This unit is a 19-bed monitored area with five resuscitation bays. Critically ill medical patients, patients needing telemetry and patients requiring constant medical supervision are seen and evaluated in this area.

Intermediate Care
Patients with fractures, lacerations, abdominal pain, otolaryngology, ophthalmology or gynecology emergencies, etc. are directed to this area. This area also sees the patients that are typically triaged to Fast Track after it has closed.

Pediatric ED
We have a separate triage area, waiting room and treatment facility for the more than 22,000 pediatric patients our department sees annually. It is equipped to deal with all levels of pediatric care.

Fast Track
Patients with minor complaints such as the need for a wound recheck or suture removal, simple infections, or medicine refills are triaged to this portion of the emergency department to help prevent these patients from being delayed in busier areas of the department.

Winter Haven
All emergency medicine physicians at Winter Haven Hospital are University of Florida faculty.

To learn more about the department's clinical services, please visit UF Emergency Medicine at Shands Jacksonville.

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